Privacy Policy

At Vonderly, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Personal Information: When you make a purchase or create an account, we collect personal information such as your name, email address, phone number, shipping address, and payment details.
2. Non-Personal Information: We also collect non-personal information such as your browser type, operating system, IP address, and browsing behavior on our website through cookies and similar technologies.
3. Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site. You can manage your cookie preferences through your browser settings.

1. Order Processing: We use your personal information to process and fulfill your orders, communicate with you about your purchase, and provide customer support.
2. Personalization: Your information helps us tailor your shopping experience, such as by suggesting products you might like based on your previous purchases or browsing history.
3. Marketing: With your consent, we may send you promotional emails about new products, special offers, and other updates. You can opt out of these communications at any time by clicking the unsubscribe link in the email.
4. Improving Our Website: We use non-personal information to analyze website traffic and usage patterns, allowing us to enhance the functionality and user experience of our site.

1. Security Measures: We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure socket layer (SSL) technology, and regular security assessments.
2. Payment Security: We use secure payment gateways to process your transactions, ensuring that your payment information is protected. We do not store any payment card details on our servers.

1. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These providers are required to keep your information confidential and use it only for the purposes we specify.
2. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owner.

1. Access and Correction: You have the right to access and correct your personal information. You can update your account information by logging into your account or contacting us directly.
2. Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations we may have to retain it.
3. Opt-Out: You can opt out of receiving marketing communications from us at any time by following the instructions in the communication or contacting us directly.

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from those of your country. We ensure that appropriate safeguards are in place to protect your information when it is transferred internationally.

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top. Your continued use of our website after any changes constitutes acceptance of the new policy.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: hello@vonderly.com
• Phone: +94 76 076 4565
• Address: 8/1, Thaalaiyadi Lane, Thirunelvely, Jaffna

Thank you for trusting Vonderly with your personal information. We value your privacy and are committed to safeguarding your data.